Coronavirus (COVID-19) Policy

Coronavirus (COVID-19) Policy

As of March 13, 2020

We are fully aware of concerns regarding COVID-19 and we wish to reinforce our commitment to all who interact with Polar Latitudes.

Since early February we have been enforcing strict virus protocols and we’ve just completed a very successful (and virus free) season. Our next departure is now more than 8 months away.

We trust that the current health emergency will be resolved before our next season begins, and that we will operate the season normally. However, our primary concern is always safety and passenger peace of mind. To reassure you and your guests that funds are safe with Polar Latitudes, we have put the following policy in place. Additionally, we will review this policy monthly, and issue any updates as needed.

If Polar Latitudes cancels any voyage, we will either a) re-accommodate guests on a future voyage or b) issue a full refund.

If a guest is unable to join their voyage due to government restrictions, virus-related medical reasons, or restrictions placed upon us by the ship owners, Polar Latitudes will re-accommodate the guest on a future voyage within the next twelve months.

We know that this will be an extremely difficult time for you, as well as all of our partners and guests around the world and we hope everyone stays safe and healthy.

Policy changes/updates will be posted based on new information as it emerges.

Thank you for your understanding.