Coronavirus (COVID-19) Policy

Coronavirus (COVID-19) Policy

As of April 22, 2020

We are fully aware of concerns regarding COVID-19 and we wish to reinforce our commitment to all who interact with Polar Latitudes.

Since early February we have been enforcing strict virus protocols, both prior to embarkation and on board the ships. Pre-embarkation, all guests are required to complete health declaration forms to help identify potential risk factors, including symptoms and immediate prior travel history.  Guests, staff, and crew are all scanned for body temperature both prior to, and during, embarkation by our trained Medical Team.  And while on board the ships, we continue to adhere to the highest standards of cleanliness, including automatic hand sanitizer dispensers in common areas, the regular use of top-of-the-line disinfecting products, and a thorough cleaning and disinfecting of all cabins and common spaces prior to each departure. Thanks to the proactive measures of our staff and crew, we’ve completed a very successful (and virus free) season.

With our next departure more than 6 months away, we trust that the current health emergency will be resolved before our next season begins, and that we will operate the season normally. However, our primary concern is always safety and passenger peace of mind. To reassure you and your guests that funds are safe with Polar Latitudes, we have put the following policy in place. Additionally, we will review this policy monthly, and issue any updates as needed.

If Polar Latitudes is forced to postpone any voyage, we will issue a full credit at 120% of the value of your deposit for any voyage to be booked within 24 months.  Additionally, please note that any credit issued is fully transferable.

Similarly, if a guest is unable to join their existing voyage due to government restrictions, virus-related medical reasons, or restrictions placed upon us by the ship owners, Polar Latitudes will re-accommodate the guest on a future Antarctic voyage within the next twenty four  months.

We know that this will be an extremely difficult time for you, as well as all of our partners and guests around the world and we hope everyone stays safe and healthy.

Policy changes/updates will be posted based on new information as it emerges.

Thank you for your understanding.