Polar Latitudes STRONGLY recommends you have Travel Cancellation and Interruption Insurance with CFAR (Cancel For Any Reason) and COVID coverage as this will help protect your investment and offer a refund on the missed portion of any trip, as well as assist with the cost of rebooking flights if necessary.
If you are unable to travel or are denied boarding due to PL’s health and safety protocols, quarantine requirement upon arrival into Argentina, or a government travel ban, your your first course of action should be to contact your travel insurance for a full refund of your trip cost. If your claim is denied, or only partially paid, we will issue up to 100% credit to use on a voyage that departs within 24 months of your original departure.
Please note that Polar Latitudes is not responsible for any additional expenses incurred as a result of being denied boarding, including, but not limited to, hotel expenses, flight costs, meals, etc. Should you wish to wait out your positive results in Argentina, we will do everything we can to book you onto the next departure, so you can join us once you’re testing negative again.
If you are on a charter voyage or special interest voyage charter, please refer to your individual terms and conditions sent out during the booking process via your booking agent.